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Syeeda Hussaini has suffered from neck pain the past few years, to the extent that it’s difficult for her to drive and get a good night’s rest. So on a recent weekend, she, her husband, and their three kids loaded up the car and drove less than a mile to Mattress Firm. Her husband, Mohammad, encouraged her to lie on different beds to see which one felt best. She said the store manager approached, but oddly didn’t want to help. He told the family that he wouldn’t sell t...  |